Cookie Policy

This Cookie Policy was last updated on 12/03/2025 and is effective as of that date.

When you browse our website, we and third party organisations may collect information by using ‘cookies’ and other technologies such as pixel tags (for simplicity we refer to all such technologies as ‘cookies’).

For a list of the companies which use cookies and how they use them please access our Cookie Consent Tool.

What are cookies and how do we use them

Like most websites you visit, Fanatix uses cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (such as storing and managing user preferences) and to improve the services we provide to you. Our website also uses cookies to deliver targeted advertising, enable functions of the website, and gather analytic and user data.
Cookies and related technologies

A cookie is a small text file which asks permission to be placed on your computer’s hard drive. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us. We use traffic log cookies to identify which pages are being used and browsed by visitors, enabling us to over time provide you with a better service.

Cookies are useful because they allow a website to recognise a user’s device and to remember your actions and preferences (such as login details, language, font size, and other display preferences) over a period of time.

Web beacons (also known as internet tags, pixel tags, and clear GIFs) are a similar technology that typically uses transparent graphic images placed on a site to gather information about a user. Web beacons are used in combination with cookies to measure the actions of visitors on websites. We make use of both cookies and web beacons when you visit our website and refer to the technologies together as “cookies” throughout this policy.
Your choice

Any personal information that we collect and store through the use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of the use of the technologies and providing you with the opportunity to make a choice to disable these technologies.
Type of cookies:
- Operationally Necessary. We may use cookies, web beacons, or other similar technologies that are necessary for the operation of our sites, services, applications, and tools. These include cookies that enable you to log into secure areas, add items to your basket, or make payments via our website. These cookies are essential for website functionality and do not require consent.
- Performance-Related. We may use cookies, web beacons, or other similar technologies to assess website performance, analyze visitor interactions, and improve our content. When you first access our website, we ask for your consent to place functionality cookies on your device.
- Functionality-Related. These cookies allow us to offer enhanced functionality, such as remembering your preferences, past items viewed, and language settings. When you first access our website, we ask for your consent to place functionality cookies on your device.
- Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver ads relevant to your interests. This includes measuring ad effectiveness and ensuring you receive targeted content. When you first access our website, we ask for your consent to place functionality cookies on your device.
How to manage cookies

In addition to our Cookie Consent Tool, most browsers allow you to manage your cookie preferences, such as notifying you when you receive a new cookie or disabling them altogether. If you disable or delete cookies, some sites may not function properly, as they rely on cookies to provide essential services.
Changes to our use of cookies

Any changes to our use of cookies for this website will be posted here, and if necessary, signposted from our web pages highlighting any changes.
Contact Information

If you have any queries in relation to this notice or our use of cookies, please email info@fanatix.com.

What other fans say about us

Rated 4.6 / 5

Based on 5,187 reviews

Great communication throughout, especially in the final days before the event.
S. K.
Good overall experience, just wish the site made delivery timing clearer upfront.
R. M.
Got in touch with a question and had a genuinely helpful reply within the hour.
S. T.
The seats were solid value and the whole transaction felt legitimate throughout.
H. F.
Booked at the last minute out of curiosity and ended up thoroughly impressed.
I. P.
Support helped clarify the guarantee before I bought, which made the decision easy.
A. H.
No complaints — tickets arrived, seats were good, and entry was smooth.
I. R.
This was my first time trusting a resale site and it went better than expected.
C. B.
Appreciated the proactive updates leading up to the event, took away all the guesswork.
Y. B.
The team resolved a payment question quickly and clearly, no back and forth needed.
C.
Everything about the booking felt secure, right down to the confirmation details.
M. G.
Got tickets for a group trip and the coordination on delivery was handled well.
M. Q.
Support answered honestly when I asked what happens if something goes wrong with an order.
P. Z.
Really smooth first-time experience, would use again without a second thought.
J. C.
The seats exceeded expectations and the whole process felt worth the price.
C. M.
Slight delay in getting a reply to my first message, but the follow-up was thorough.
M. M. D.
Booked as a surprise gift and the fast delivery meant the surprise stayed intact.
J.
No issues at the entrance, and the whole booking process was refreshingly simple.
B. Z.
Booked on a whim during a lunch break and had confirmation before I'd finished eating.
C. F.
The whole experience felt looked after from start to finish, exactly what you want from a first booking.
P. V.

What other fans say about us

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